Accessibility
Horizon’s accessibility features and services are designed to help make festival experiences welcoming, comfortable, and enjoyable.
Accessibility filters are available on our Program page to help you easily find events suited to your needs, and each event page includes accessibility information specific to that venue or experience.
When booking tickets, patrons are invited to advise of any access requirements in the Notes section of the checkout process.
Any questions regarding booking tickets to any of the events across the festival or any other related queries, please contact our team during business hours via the details below:
Email: [email protected]
Phone: (07) 5475 7272
We encourage people who use the National Relay Service to contact us on (07) 5475 7272 or visit the National Relay Service website.
Accessibility features
Accessibility features at each event are listed in the accessibility section of all event pages.
- Wheelchair accessible
Accessible by wheelchair. - Low sensory session
Relaxed sessions offer a more sensory-friendly experience of the artwork. - Auslan interpretation
This event will be Auslan interpreted. - Accessible for low vision
This event can provide access for people who are blind or have low vision. - Accessible for hard of hearing
This event can provide access for people who are deaf or hard of hearing. - Accessible toilet
Accessible toilet facilities are available at appropriate venues. - Gender neutral toilets
Gender neutral toilet facilities are available at appropriate venues. - Language no barrier
Audiences can understand and engage with the event without a comprehensive understanding of the English language. - Viewing platform
A raised platform provides an elevated viewing experience for people with disabilities. You can ask a Horizon staff member wearing a lanyard to direct you to the platform.
Companion cards
Horizon is proud to support the Companion Card program. Companion Card holders are eligible for a second ticket at no cost for their companion. To access a complimentary companion ticket, please contact our team as above.